Customer Support

  • Q
    A

    1. Open the battery cover, press the button shortly. When the Numeric touch plate is on, enter the registered Pin-code with the [R] button.


    (H1200, H1250, M565, P7000, P7100, P7200, S220, S225)

    1-1. Open the battery cover, press the button shortly. When the Numeric touch plate is on, enter the registered Pin-code with the [*] button and press the number [1].


    2. Enter new Pin-code (4-12 digits) on the numeric touch plate and press the [*] button.

    3. Press the [* ] button one more time, the touch plate will be off.

    4. Repeat the process 2 and 3 as stated above to register more Pin-codes.


    ※As the method differs depending on the model, please refer to the product manual for the exact method.


  • Q
    A

    1. The default Pin-code is “1234” to be operated during its initial setup

    2. If there were no inputs for 7 seconds after pressing the button, the touch plate will be off and the registration process will be cancelled


    (H1200, H1250, M565, P7000, P7100, P7200, S220, S225)

    1-1. Open the battery cover, press the [R] button shortly. When the numeric touch plate is on, enter the registered Pin-code with the [*] button.

    2-1. Check your door lock model and follow the appropriate step as below.

    2-2. when you register new pin code, all registered pin codes are deleted automatically. 

    2-3. When the Numeric touch plate is on, enter the registered Pin-code with the [*] button then press the number [6]. Press the [#] button for 5 seconds then all registered Pin-codes will be deleted.

    (applicable only for Finger print models)


    3. Registered authentication measures cannot be individually deleted. When registering new authentication measures, all previously registered authentication measures will be automatically deleted. (Pin-code, Card key, Remote controller)


    ※As the method differs depending on the model, please refer to the product manual for the exact method.


  • Q
    A

    1. Open the battery cover, press the [R] button shortly. When the numeric touch plate is on, enter the registered Pin-code with the [*] button.

    2. Check your door lock model and follow the appropriate step as below. 


    (H1200, P7000, P7100, P7200, S220)

    2-1. Place Card keys to the Card key touch plate. The sound beeps when registration of each card has been done. After registering all Card keys, Press the [*] button to finish the process.

    2-2. Press the number [2]. Place all Card keys to the Card key touch plate. The sound beeps when registration of each card has been done. After registering all Card keys, Press the [R] button to finish the process. (applicable only for Finger print models)


    ※As the method differs depending on the model, please refer to the product manual for the exact method.


  • Q
    A

    1. Open the battery cover, press the [R] button shortly. When the numeric touch plate is on, enter the registered Pin-code with the [*] button

    2. Check your door lock model and follow the appropriate step as below.


    (H1200, P7000, P7100, P7200, S220)

    2-1. Press the [#] button for 5 seconds then all registered Card keys will be deleted with buzzer sound.

    2-2. Press the number [7] and press the [#] button for 5 seconds then all registered Card keys will be deleted with buzzer sound. (applicable only for Finger print models)


    ※As the method differs depending on the model, please refer to the product manual for the exact method.

     


  • Q
    A

    1. Open the battery cover, press the [R] button shortly. When the numeric touch plate is on, enter the registered Pin-code with the [*] button.

    2. Press the number [4] and the number ‘1 2 3’ will blink on the plate. Scan your Fingerprint 4 times each in a different angle on the fingerprint reading panel. After registering fingerprint, the buzzer will sound. Then put the next Fingerprint to register in a row.

    3. Press the [R] button to finish the process.

     


  • Q
    A

    1. Open the battery cover, press the[R]button shortly. When the numeric touch plate is on, enter the registered Pin-code with the [*] button.

    2. Press the number [9] button then press the [#] button for 5 seconds. All registered Fingerprints will be deleted with the buzzer sound.

     


  • Q
    A

    (Remote controllers are not provided with a standard package.)

    1. Check your door lock model and follow the appropriate step as below.


    (H1200, H1250, M565, P7000, P7100, P7200, S220, S225)

    1-1. Open the battery cover, press the [R] button shortly. When the numeric touch plate is on, enter the registered Pin-code with the [*] button.

    1-2. Open the battery cover, press the [R] button shortly. When the numeric touch plate is on, enter the registered Pin-code with the [*] button. Press the number [3].


    2. Press the [OPEN] button of the Remote Controller. Registering more than a Remote Controller, press the [OPEN] button of each Remote Controller.


    ※As the method differs depending on the model, please refer to the product manual for the exact method.


  • Q
    A

    1. Open the battery cover, press the [R] button shortly. When the numeric touch plate is on, enter the registered Pin-code with the [*] button.

    2. Check your door lock model and follow the appropriate step as below.


    (H1200, H1250, M565, P7000, P7100, P7200, S220, S225)

    2-1. Press the number [0] and press the [#] button for 5 seconds. All registered Remote Controllers are deleted with buzzer sound.

    2-2. Press the number [8] and press the [#] button for 5 seconds. All registered Remote Controllers are deleted with buzzer sound.


    ※As the method differs depending on the model, please refer to the product manual for the exact method.


  • Q
    A

    1. Touch the numeric touch plate by a hand gently, then the numeric touch plate is on. 

    2. Enter the registered Pin-code with the [*] button.

    3. The door will open with a verification sound.


  • Q
    A

    Any number can be entered before entering the authentic Pin-code. Press [*] button, the door will open with a verification sound. 


  • Q
    A

    1. Touch the numeric touch plate owing to a hand gently, then the numeric touch plate is on.

    2. Press the [#] button.

    3. Enter the registered Pin-code with the [ ] button. The door will open.


  • Q
    A

    1. Place the Card key to the Card key touch plate

    2. The door will open with a verification sound.


  • Q
    A

    1. Put your Fingerprint to the fingerprint reading panel

    2. The door will open with a verification sound.


  • Q
    A

    (Automatic locking mode)

    1. Press the [OPEN/CLOSE] button to come the Dead bolt out when the door is open.

    2. Touch the numeric touch plate, enter the registered Pin-code.

    3. Press the [#] button twice and press the number [4], the function will be activated with the buzzer sound.


    (Manual Locking Mode)

    1. Press the [OPEN/CLOSE] button to come the Dead bolt out when the door is open.

    2. Touch the numeric touch plate, enter the registered Pin-code.

    3. Press the [#] button twice and press the number [7], the function will be activated with the buzzer sound.


  • Q
    A

    1. When the door is locked, touch the numeric touch plate by a hand gently. When the numeric touch plate is on, Enter the registered Pin-code.

    2. Press the [#] button and press the number [0] until the buzzer sounds “Beep” 3 times.


  • Q
    A

    Press the [OPEN/CLOSE] button of the inner body for 3 seconds when the door is locked, the function will be activated with the buzzer sound.


  • Q
    A

    1. When the numeric touch plate is on, enter the registered Pin-code with the [#] button.

    2. Press the number [3] when increasing volume and press the number [6] when decreasing volume.

    3. Press the [*] button to finish the process.


  • Q
    A

    If the battery icon of the touch plate lights up in red with an alarm, it is time to replace the batteries. Replace all batteries immediately.

    Do not mix old batteries and new batteries when you replace the batteries and also make sure the batteries are placed with the correct poles.


  • Q
    A

    If someone tries to break-in or damage the door by force while the door is locked, it alarms loudly.


  • Q
    A

    When the sensor detects high temperature (60℃±5℃), the door will be automatically unlocked with a loud alarm. It is applied also in the dual locking mode.